Free shipping on orders over 500 AED
Your satisfaction is our priority. If you're not happy with your purchase, we're here to help
You can return products within 14 days of receipt
Exchange your product for another of equal or higher value
Full refund for unopened products
Clear and simple conditions for the return process
Contact customer service via email or phone to initiate the return process
You will receive a Return Merchandise Authorization (RMA) number and shipping instructions
Pack the product securely and ship it to the specified address
After receiving and inspecting the product, your refund will be processed within 5-7 business days